ALSOTech Learning Center

Using the Help Desk 2

• Impact Help Desk Contact Info
• Impact Help Desk - Opening A Ticket

Tech Tips 10

• Basic Computer Care Tips
• Screen Recording on Windows 10 (Take a video of your computer screen)
• Screenshot on Windows 10 (Take a picture of something on your computer)
• Use your Android Device as a Mobile Hotspot
• Use your iOS (Apple) Device as a Mobile Hotspot

View all 10

Welcome to ALSO 0

Cell Phones 1

• Phones - Activate Lockscreen

Gmail 7

• Send an All Staff email
• Google - What Do I Get With My Google Account?
• Get updates on ANY TOPIC delivered to your email
• Gmail - Set an ALSO Email Signature
• Gmail - Create Custom Email Signatures

View all 7

Contacts 5

• Google Contacts - Import the Full Staff List
• Google Contacts - Contact Cards
• Google Contacts - Using Labels
• Google Contacts - Exporting and Importing Contacts
• Google Contacts - Make a Dialpad Call from Contacts

Drive 14

• Google Drive - Priority Workspaces
• Google Drive - Offline Access
• Google Drive - Transferring Files from Your Computer to Drive
• Google Drive - Transfer Ownership of Files
• Google Drive - Intro to Shared Drives

View all 14

Photos 4

• Use Text Message to Share Photos with ALSO
• Share Photos with ALSO
• Use Google Drive to Share Photos with ALSO
• Always Access the ALSO Event Photos

Calendar 11

• Google Calendar - Recommended Settings and Quicktips
• Google Calendar - Share Your Calendar
• Google Calendar - Repeating Events
• Google Calendar - Find a Time to Meet
• Doodle - Find a Time to Meet

View all 11

Sheets 1

• Create and Update Google Contacts with Google Sheets

Docs 5

• Google Docs - How Does Google Docs Work?
• Google Docs - Style Formatting
• Google Docs - Creating a New Google Doc
• Google Docs - Sharing a Doc
• Google Docs - Exporting a Google Doc

Chromebooks 1

• Chromebooks - Intro

Chrome 7

• Google Chrome - Signing In To Your Browser
• Google Chrome - Sync Your Account
• Google Chrome - Update
• Google Chrome - Export Your Bookmarks
• Google Chrome - Accessibility - Increase the Size of Text and Zoom

View all 7

General Resources 2

• Social Media Overview
• Submit Your ALSO Story

Website Tools 19

• WordPress - Readability Scores
• Google Analytics - Page View Report
• WordPress - Editing Hidden Content
• WordPress - Intro to the Slider
• Constant Contact - Create a Newsletter SignUp Form

View all 19

Social Media Tips 5

• Facebook - Create a Fundraiser
• YouTube - Schedule a Live Stream for the Future
• Constant Contact - Naming Conventions
• Constant Contact - Use Tags to Segment Contact Lists
• Constant Contact - Use Segments to Identify Target Audiences

Zoom 14

• Zoom - ALSO Procedures
• Zoom - Overview
• Zoom - Setting up a FREE Account
• Zoom - For Mobile
• Zoom - Joining The Staff Meeting

View all 14

Zoom Webinar 5

• Zoom Webinar - What is Zoom Webinar?
• 1 Zoom Webinar - Templates
• 2 Zoom Webinar - Reserving the Webinar Line
• 3 Zoom Webinar - Hosting Your Webinar
• 4 Zoom Webinar - Full Workflow

Google Meet 3

• Google Meet - Overview
• Google Meet - Adding Meets to Calendar
• Google Meet - Access Meet from Your Mobile Phone

Adobe Connect 2

• Adobe Connect - Export Your Recordings
• Adobe Connect Exports - Get Some Help

Getting Started 3

• Adobe Acrobat - What Can I Do With Adobe Acrobat DC?
• Adobe Acrobat - Setting Up Your New Account
• Adobe Creative Cloud - Setup

Acrobat Training 9

• Adobe Acrobat Training 01 - Layout
• Adobe Acrobat Training 02 - Create PDF
• Adobe Acrobat Training 03 - Combine Files
• Adobe Acrobat Training 04-1 - Edit PDFs (Part 1)
• Adobe Acrobat Training 21 - Adobe Sign

View all 9

Getting Started 0

Paycom 7

• Android - Set an Alarm
• Android - Set up fingerprint login
• Paycom - Change Your Username
• Paycom - Punch in and Out
• Paycom - Request Time Off

View all 7

Procedures 3

• Google Drive - Scan Documents to PDF
• Google Drive - Adding Financial Documents
• Right Networks - Installing Right Networks

ALSO Fiscal Portal (AFP) 0

Paychex 16

• Paychex STAFF - Overview
• Paychex STAFF 1 - Set Up Your Account
• Paychex STAFF 2 - Punch In and Out
• Paychex STAFF 3 - Request Time Off
• Paychex - Quicktip - Clock Out Error

View all 16

Startup 13

• Dialpad - Where to Get Support
• Dialpad - Setup OVERVIEW
• Dialpad - Install and Use the Desktop App
• Dialpad - Install the Mobile App (Android)
• Dialpad - Install the Mobile App (iOS)

View all 13

Advanced Training and Troubleshooting 6

• Dialpad - Increase Ring Duration and Advanced Call Handling
• Dialpad - Set Your Working Hours
• Dialpad - In-Call Options
• Dialpad - Make a Zoom Call
• Dialpad - Update the Desktop App

View all 6

Jumpcloud 2

• JumpCloud - Overview
• Jumpcloud - Resetting Your Password (and password management tips)

Email Safety 7

• Recognizing Phishing Emails
• Reporting Phishing Emails in Gmail
• Proofpoint - Setup and Overview
• Proofpoint - Get Rid of Repeat Emails
• Proofpoint - Quickly Clean Your Spam Folder

View all 7

Password Safety 23

• Password Management
• Keeper - Overview
• Keeper - How to Login To Keeper
• Keeper - Quicktip - Stay Logged In
• Keeper - Request Password Access

View all 23